CareEco applies multi-factor authentication for following use cases across the platform
- Provider Access to CareEco platform – email-based OTP
- Rx ordering – ID.me mobile application
- Patient access to health records – SMS, Email based OTP
Use case Details
Provider Access to CareEco platform – email-based OTP
- New account activation – Any new provider/staff from a practice granted role-based access will receive email and OTP as part of the account activation process.
Password Reset – Any existing accounts on the platform involves multifactor authentication through an OTP sent to registered email and phone number.
Patient access to health records – SMS, Email based OTP
- Initiating the process of Access to Health Record
- User multifactor authentication verification after login through SMS/Email based One time password (OTP)
- One Time Password will be shared with registered mobile or email
- Upon successful authentication of OTP, Last name & DOB, the patient can access the Information
- Patients can see the complete visit history, charts, lab/rad documents, and other details.
